Financial Aid Disbursements & eRefunds

Disbursements

Financial aid funds typically pay to qualified recipient’s student account a week after the term drop period has ended.  Financial aid is awarded based on the enrollment status for the semester.  Aid is generally disbursed based on the enrollment status of the term the student has begun enrollment in.  Fall and Spring semesters are both made up of two 8-week terms.  Any resulting credit is generally available to request by the 4th Friday of the term.

If you are expecting financial aid and it is not reflected on your account, please contact the Office of Financial Aid at (603) 513-1392 or financialaid.cps@unh.edu.

For questions related to all other payments, please contact the Student Accounts Office at (603) 513-1330 or studentaccounts.cps@unh.edu.

Receiving Your Refund 

Requesting your Credit Balance

  • Students whose actual payments exceed their charges may request a refund from UNH CPS Online Student Accounts Office any time after receipt and settlement of the tuition bill, providing all monthly payments have been received, loan notes and loan checks have been signed, and all checks have cleared.
    • Check payments may take 14 days to clear and must clear before refunds can be requested.
  • It is the student's responsibility to initiate a refund request. A refund request form is available through Webcat. Refunds through this form will be sent by direct deposit to the student's savings or checking account. Please allow two weeks for processing of refund requests.
    • For assistance in locating your bank's routing number, please review this PDF document
    • All refunds are made in the student's name unless the credit is the result of a Parent PLUS loan. Parent PLUS loan credits are refunded to the parent borrower.
    • TIV Refund dates are reflected in our Academic Calendar, including Advanced Funds to Obtain Books and Supplies.
    • Unrequested Federal Financial Aid (Title IV) credit balances will be automatically refunded within the required timeframe.  The required timeframe is defined as 14 days after the credit balance occurs.

NOTE: If any account overpayment occurs, credit card transactions will be refunded back to the original credit card prior to any other type of refund.  This is in accordance with credit card regulations.

Frequently Asked Questions

expand all

  • Sign in to WebCat
  • Select Student Accounts
  • Click on Account Summary by Term/Refund and Direct Deposit Information then Request Direct Deposit Refund to provide your updated banking information.
  • Your account will be updated immediately with the new information.

You will only need to enter your banking information once. If your banking information changes, you can easily make updates in Webcat

Please email studentaccounts.cps@unh.edu or call (603) 513-1330. You will need to complete an Opt Out form.

Yes. If you don’t wish to receive your refund electronically, a paper check will be issued to you at the permanent mailing address we have on file in our database. If your refund is coded to your account on a Monday, the refund will not mail out until the next week.

If after the second attempt the electronic transfer of funds rejects, we will contact you and request that you update your banking information in WebCat If we are unable to reach you, a check will be issued to the address we have on file for you in our database.

No. All funds will either be sent by electronic funds transfer or paper check. It cannot be split.

No, only one checking or one savings account number can be kept on file for you at the College. Any changes that you make to your banking information in WebCat will overwrite the previous information that was entered.

Yes. The banking information will need to be entered into WebCat in order for you to receive your student refund electronically.